Hey eFrelance community,
I've been using eFrelance Order Management and it's been a great tool for my business. The platform's features have helped me manage orders and inventory efficiently, leading to better customer satisfaction.
I'm curious about how others handle customer complaints using eFrelance. Are there any updates you're hoping to see that could improve this process?
One concern I have is the time it takes to resolve complaints. While the platform is effective, quicker resolution tools would be a fantastic addition to enhance customer experience.
I'd love to hear from other experienced buyers: how do you manage customer complaints, and what improvements would you like to see in future updates?
