The Level 1 badge distinguishes freelancers who have achieved a certain level of proficiency and service quality on Efrelance.
While reaching Level 1 status has been a notable achievement, understanding the process to attain this status has not always been straightforward. Our new level system aims to provide greater transparency, actionable insights, and a clear roadmap for your progression.
Learn more about the benefits of Efrelance's new level system.
How to Achieve Level 1 Status
All Level 1 sellers undergo a thorough evaluation by Efrelance's assessment team.
To qualify for this evaluation, you must meet the following criteria:
- Amount earned: $200
- Star rating: 4.7
- Completed orders: 5
- Response rate: 80%
- Unique clients: 3
Tip: Keep track of your progress on your level overview page.
Criteria for Level 1 Review
Once you meet the prerequisites, the evaluation team will review your eligibility for Level 1 status.
Please note that some categories may have additional prerequisites or mandatory skill tests before progressing to a review.
After the review, you will receive an email notifying you of the team's decision.
If approved, you will see your new Level 1 status on your dashboard and level overview page.
If not approved, you'll receive an email with details on the primary reasons for the decision. You will remain at your current level, and if your metrics still qualify in 6 months, you'll be eligible for another review.
Structure of the Level 1 Review
In assessing your eligibility for Level 1, the evaluation team considers four key pillars:
- Professional Skills: Your proficiency and the quality of your services in relation to the scope provided.
- Communication and Service: Your responsiveness and ability to provide a smooth client experience.
- Professional Presence: The structure of your jobs and profile, and your use of features to enhance your presence.
- Compliance with Efrelance's Policies: Verification that your account activity complies with our Terms of Service and Community Standards.
Maintaining Level 1 Status
Level 1 sellers must maintain the required metrics to retain their status. Falling below the minimum requirements triggers a 30-day grace period. If you improve your metrics during this period, you'll retain your Level 1 status. However, failure to improve will prompt a review by the evaluation team to determine your continued eligibility.
If demoted, there's always a path back to Level 1! After a 6-month waiting period, if your metrics still qualify, you'll undergo another evaluation to reclaim your Level 1 badge.
Expected Time Frame for Review
The evaluation process ensures that deserving freelancers receive the recognition they deserve. Our team is committed to providing equal attention to each review and awarding the Level 1 badge to freelancers who exhibit the highest level of quality and service.
Currently, our focus is on high-demand categories in need of more Level 1 sellers. Below is a list of these categories, along with estimated decision time frames and any additional requirements:
[Categories and estimated time frames for decision]
Current high-demand categories
*Please note that these are estimates and are subject to change based on the number of freelancers in the queue.
Please note: Simply adding a job to a listed category does not guarantee a prioritized review. You must have at least 20 completed orders of approved jobs in one of the listed categories to be eligible.