The Top Rated badge signifies that a freelancer has been recognized for delivering the highest quality of work and service.
Earning the Top Rated status has always been a sought-after achievement. However, the path to reaching the top tier on Efrelance hasn’t always been transparent. Our revamped level system now provides greater clarity, actionable insights, and a clear view of your progress.
Discover the advantages of Efrelance's updated level system.
How to Achieve Top Rated Status
Every Top Rated freelancer is carefully reviewed and approved by Efrelance's evaluation team.
To be considered for this review, you must meet the following criteria:
*Tip: Track your progress on your level overview page.*
Criteria to qualify for Top Rated review
Level 2
Success score 9
Rating 4.7
Response rate 80%
Orders 30
Unique clients 15
Earnings $5,000
Note: Some categories require additional prerequisites or mandatory skill tests before freelancers can progress to a review.
Next, the evaluation team will review your eligibility for Top Rated status.
We are currently focusing on high-demand categories in need of more Top Rated freelancers.
Once your review is complete, you'll receive an email with the team's decision.
If Approved: Your new Top Rated status will be displayed on your dashboard and your level overview page.
If Not Approved: You'll receive an email with detailed information, including the primary reason for the decision. You will remain at Level 2, but if your metrics continue to meet the criteria after 6 months, you'll be eligible for another review.
Understanding the Top Rated Review Process
Our team conducts a comprehensive review based on the following four key pillars to determine your eligibility for Top Rated status. Here's what we consider:
1. Professional Skills
- Your expertise and the quality of your work in relation to the services you offer.
2. Communication and Service
- Your responsiveness, ability to set clear expectations, and provision of a smooth and seamless client experience.
3. Professional Presence
- The structure of your Gigs and profile, including the use of features like an introductory video and a portfolio to showcase your skills and experience.
4. Compliance with Efrelance's Policies
- Ensuring that your account activity adheres to our Terms of Service and Community Standards.
For more details on what makes a Top Rated freelancer, visit our comprehensive guide.
Maintaining Top Rated Status on Efrelance
To keep your Top Rated status on Efrelance, it's essential to maintain the required performance metrics. If any of your metrics fall below the minimum standards, you'll be given a 30-day grace period to make improvements. Successfully boosting your metrics within this timeframe will allow you to retain your Top Rated status. If improvements are not made, instead of an automatic downgrade, your account will undergo a review by our evaluation team to determine whether you should remain Top Rated.
In cases where the team decides on a downgrade, there is always a way to regain your Top Rated badge. After a 6-month waiting period, if your metrics meet the criteria, your status will be reviewed again, giving you a chance to reclaim your Top Rated status.
Review Process Timeline
Our comprehensive review process ensures that every qualified freelancer receives the recognition they deserve. We are dedicated to carefully assessing each review to ensure the Top Rated badge is awarded to freelancers who demonstrate the highest levels of quality and service.
Currently, the evaluation team is prioritizing high-demand categories that need more Top Rated freelancers. This approach helps freelancers in these categories gain more business opportunities.
Below, you'll find a list of these high-demand categories, estimated decision timelines, and any additional requirements. This list is regularly updated to reflect changing demands.
For freelancers whose Gigs do not fall into the listed categories, we cannot provide an estimated review timeline. However, if your skills align with one of these categories, consider creating a Gig that showcases those skills to qualify for a prioritized review.
Please Note: Simply adding a Gig to one of the prioritized categories will not automatically qualify you for an expedited review. You must have at least 30 completed orders of approved Gigs in the listed category to be eligible.
