Efficient Order Management

Offering source files

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Note: The source file extra is available in specific categories only.

When you create your Gig, you can offer source files as an extra. If a buyer purchases a source file Gig extra, you need to upload the source files when you deliver your order. If a buyer didn’t select the source file extra, you still have the option to upload source files when you deliver, and it will be offered for sale. We recommend that you upload the source files in every delivery.

Turning on the source file extra

  1. When defining extras in your Gig > Mark the checkbox next to the Source File extra.
    Note: If a buyer purchases this Gig extra, you’ll see it on the order page.
  2. Order page > Deliver your Order at the top/ Scroll down > Deliver Now
    If you’re not ready to deliver your work >  Save Draft
  3. To attach your file >  Upload Work
  4. To attach your source files > Upload Source FilesNote: You can upload files up to 5GB. 
  5. In Describe What You’ve Done > Write a brief description of your delivery > Deliver WorkIf a buyer isn’t satisfied with the delivery or would like a modification, you’ll see the option to  Redeliver Now. On the order page > Deliver Modified Work.

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