Efficient Order Management

Revision

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Revisions allow buyers the ability to reject a seller’s delivery and provide sellers with more time to include buyer feedback and any changes required—based on the delivered work.

Revisions are an optionalfeature that sellers may choose to offer their buyers.

Note: When sellers offer revisions on their Gig, they should be prepared to support the buyers’ requests.

What does “rejected” mean?

When a buyer requests revisions on an order, the order’s status is updated to Rejected.

This means that the buyer rejected the delivery, and the seller is now required to update the delivery to include the changes requested.

Note:
 This doesn’t mean that the seller is refusing to work on the revisions requested.

Learn more with What does my order status mean?

Tips to make your revisions more effective

Tips for buyersTips for sellers
1. Communicate the changes you require as clearly as possible.1. Communicate clearly about the exact amount of revisions you offer your buyers per Gig.
2. To make sure the order status changes, click on the Yes/No buttons and answer the questions (even if they don’t 100% apply to your request).Note: If the order remains Delivered, then your revision request was not recorded correctly. 2. When your service offers a revision, always respect the buyer’s request.Note: You must communicate the exact amount of revisions you offer as clearly as possible.
3. Keep in mind that revisions must be requested within 3 days of the delivery or the order will be automatically marked as Completed.3. If you choose to set unlimited revisions, it’s your responsibility to revise the Gig until the buyer is satisfied.

To better understand how to provide revisions check out Revisions done right

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