Q: Withdraw your earnings
How it Works
When buyers place orders, they pay Efrelance. Once the order is completed, the funds are credited to your account. The funds remain under a “pending” status clearing period depending on your seller level. This timeline ensures financial processing and buyer satisfaction. Once the funds are marked “cleared,” they become available for withdrawal.
Note: This does not apply to Logo Maker orders. To learn more about Logo Maker earnings and withdrawals, please refer to our article on Efrelance’s Logo Maker earnings tier model.
Things to Remember When Withdrawing Your Funds:
Processing Time:
- It can take up to 12 additional hours for the funds to appear as cleared.
- Top Rated, Seller Plus Premium sellers, and Pro sellers have a short-day clearing period.
Availability:
- Withdrawal options may vary depending on the seller’s country. For instance, some methods might not be available in certain regions.
- Withdrawals can only be made once every 24 hours.
Method Change:
- If you change your withdrawal method, there is a mandatory 24-hour waiting period before you can withdraw again.
Withdraw Your Earnings
You will only see the option to withdraw if you have money available in your balance.
- Log in > Selling menu > Earnings.
- Click the Withdraw balance button > Just one options to withdraw funds:
- US Bank Transfer
Note: Certain options are only available to some sellers and/or locations.
Currency Considerations
Currency conversion fees apply and additional charges may be added by your bank or payment provider.
- If you withdraw in a currency other than USD, you’ll be asked to confirm the withdrawal currency and amount. This amount includes conversion fees, and as a result, the amount may appear to be less because it reflects the exact amount sent to your withdrawal account (non-USD)—after conversion fees have been applied.
- If you don’t want to withdraw in your local currency, you can update your currency settings via the confirmation window.
Note: Users in Malaysia cannot withdraw in their local currency due to local regulations.
If you currently receive funds in USD and would like to receive funds in EUR, GBP, AUD, CAD, or ILS, you’ll need to register again instead of connecting your payout method.
Withdraw Balance
The Withdraw Balance button can be accessed on the Earnings page. In the Available Funds section, you will see the amount available for you to withdraw and the Withdraw Balance button.
FAQs
When I set to use my local currency, my revenues don’t update. Why?
- All Efrelance Balances are derived from the US Dollar value, including your revenues. Although you may see your overall account balance (next to your Profile Picture) in your local currency, your Revenues page will always show the US Dollar amount, since the only currency within the Efrelance system is US Dollars.
- Remember: When viewing or withdrawing in your local currency, you may see daily changes due to exchange rate fluctuations and conversion fees. You always have the option to withdraw in USD.
What can I do if my withdrawals are failing?
- If you are withdrawing to a specific method, remember that some regions might have restrictions.
- Ensure your withdrawal account is verified and capable of receiving funds from Efrelance.
- Once you have resolved any issues with your withdrawal method, contact us again, and we will look into this further for you.
Note: Withdrawals are final and can’t be undone. We will not be able to refund or change this process once it has begun.
My withdrawal was refunded… where are my funds?
- All withdrawals are final and cannot be undone. If the funds were already refunded, we recommend reaching out to our Customer Support to check the status of your funds.
