Payment and withdrawals

Q: Your earning page

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Your Earnings Page on Efrelance

 

We’ve revamped the Seller’s Earnings Page to enhance its navigation, organization, and informational content. Though the interface is now more intuitive, let’s walk through some of the new features you can explore.

Main Stats Overview

Available Funds

  • Overview: Quickly view your past, present, and future earnings and expenses.
  • Available Balance: Use it for purchases or withdraw through a service provider.
  • Withdraw Balance: Access the Withdraw Balance page to select your preferred payment method.

 

Current Overdraft

If your balance is overdrawn, this section will show the current overdraft total, which will be covered by your future earnings. This occurs if an order is canceled after withdrawal or if you paid for services like Promoted Gigs or the Seller Plus program with future earnings. You can settle your overdraft by clicking the “Pay overdraft balance” button.

Future Payments

  • Payments Being Cleared: Funds that will move to your available balance once cleared.
  • Payments for Active Orders: Payments will enter a clearing period once orders are completed.

Earnings and Expenses

You can view your past earnings and expenses and filter them by year, month, or since joining Efrelance.

  • Earnings: Includes only cleared payments and compensations handled by customer support.
  • Expenses: All purchases made with your earnings or future earnings.

Activities Table

This table provides detailed information on all your account activities, including order details and descriptions. You can filter activities by date range or type.

 

Main Activity Types

Here’s a guide to the most common activity types and icons used to filter the Activity Table:

IconTermExplanation
ClearingClearingPayments for completed orders still in the clearing period.
EarningEarningPayments earned from orders, extras, or tips.
Earning ReversedEarning ReversedCanceled earnings.
CompensationCompensationEarnings compensations from Customer Support.
ExpenseExpenseEarnings spent on services like Promoted Gigs or the Seller Plus program.
Expense CancellationExpense CancellationFunds returned to your earnings upon purchase cancellation.
WithdrawalWithdrawalFunds withdrawn from your Efrelance balance to a service provider.

Actions

Above the Activities Table, you can download or email reports and statements:

  • Email Activity Report: Get a CSV report based on selected date range and activity filters.
  • Download Statement of Earnings: Get a PDF statement of your earnings for a full 12-month period.

Finding Your Old Stats on the New Page

Here are some tips to navigate the updated stats:

  • Expected Earnings is now “Payments for Active Orders.”
  • Net Income now separates Payments being cleared and Earnings.
  • Withdrawn is now “Withdrawn to Date.”
  • Used for Purchases is now “Expenses to Date.”
  • Pending Clearance is now “Payments being cleared.”
  • Available for Withdrawal is now “Balance Available for Use.”

Explore these updates to make the most of your new Earnings Page on Efrelance!

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