How eFrelance Marketplace works
Disclaimer: Efrelance Marketplace’s Terms of Service require that all users be at least 18 years of age and of legal age to form a binding contract. Users under 18 and at least 13 years of age are permitted to use the site only through an account owned by their parent or legal guardian with appropriate permission. Users under the age of 13 are not permitted to use the site.
Efrelance Marketplace is a premier online platform designed to connect you with skilled freelancers offering a variety of digital services. Freelancers showcase their talents through detailed “Projects,” giving potential clients a comprehensive overview of their profiles, skills, and services. This concise guide will provide you with the essential information to navigate the platform effectively: creating your free account and finding the perfect freelancer for your needs.
How to Start Buying on Efrelance
Opening Your Efrelance Account
Signing up with Efrelance is free. Once you register, you can buy and sell on the platform. Registering creates a buyer account by default. To become a freelancer, simply create a Project. Switching to a freelancer account is easy and won’t affect your existing buyer account.
Searching for Freelancers and Services on Efrelance: A Guide
There are several ways to discover the perfect freelancer or service on Efrelance. Explore these methods to navigate the platform efficiently and find your perfect match:
Search Bar: Enter keywords in the search bar at the top of the homepage and click “Search.” Efrelance suggests popular searches to help you refine your query (e.g., searching “logo” might suggest “logo design”).
Categories and Subcategories: Use the navigation bar to browse through categories and subcategories related to your project. This helps narrow down your results and find relevant freelancers.
Freelancer Username: If you know the specific freelancer you’re looking for, enter their username in the search bar under “Search usernames for:”
Filters: Use filters at the top of the search results page to refine them further. You can filter by budget, delivery time, freelancer level, and more.
Search Filters
As you apply filters, you will see them listed above the Marketplace. Click the (X) to remove any filter.
Service Options: Customize your search by choosing preferred languages, service options from subscriptions to paid video consultations, and specify what you want included in your chosen service.
Seller Details: Connect with the perfect freelancer by filtering based on freelancer tiers, experience, availability, and spoken languages.
Budget: Set a price range based on your specific budget and adjust it later for specific projects.
Delivery Time: Find freelancers who guarantee on-time delivery, whether you need express delivery in 24 hours or a timeline tailored to your project’s complexity.
Efrelance AI Assistant
This new AI-powered feature understands your project through a natural conversation. Describe your needs in plain language, and the AI Assistant will ask clarifying questions to understand your requirements fully. The more specific you are, the better it can match you with the ideal freelancer for your project.
Get Matched with Sellers
Efrelance strategically finds the highest quality service from the most relevant freelancers based on your specific needs. Fill out a form with your specific requirements, and our smart algorithm calculates the most suitable category for your needs.
Get to Know Your Freelancer
Explore freelancer profiles to see key details like location, languages, and response times. Review their skills, experience, certifications, and read customer reviews and ratings. If you have questions, check the FAQs or message the freelancer directly.
Paying for a Service
Once the freelancer delivers and completes the work to your satisfaction, they’ll receive the full order earnings. A small service fee is added at checkout, which is 5.5% of the purchase amount. Need a refund? Follow our helpful guide on the refund process.
Order Process
Place your order in 3 easy steps:
Choose Your Project: Click on the service you want.
Select Your Package: Basic, Standard, or Premium (details included). Alternatively, get a custom offer directly from your freelancer.
Finalize Your Order: Add extras if needed, confirm your payment method, and click “Confirm & Pay.”
Completing Your Order
To accept or review a delivery:
Head to Your Orders: Find the “Orders” section and click on it.
Open the Specific Order: Locate the Project title and click on it to access the order details.
Locate the Delivery: Find the delivery either by going to the “Delivery” tab or scrolling down the order page.
Accept or Request Revisions: Select the appropriate option: accept the delivery, request changes, or need more time.
Optional: Rate your experience.
Order Terminology
Your order’s status updates automatically with each action by you or the freelancer. Stay informed on the order page, where you can track its progress through various stages.
Reviews and Ratings
By prioritizing authentic and detailed reviews, Efrelance cultivates a culture of accountability and transparency. This system safeguards buyers and informs their choices while empowering freelancers to showcase their expertise and build long-term customer relationships.
Welcome to Efrelance!
How to Start Selling on Efrelance
Efrelance empowers individuals to turn their talents into thriving businesses by offering freelancers a unique platform to showcase their skills and connect with a global audience. This community welcomes individuals with diverse skills, from graphic design and programming to content writing, translation, and voice-over artistry.
Want to Start Selling as a Freelancer on Efrelance?
Before you can create and sell services on Efrelance, you’ll need to create a “seller” account.
Helpful Tips on Creating an Account:
Ensure your profile accurately represents you by completing your freelancer profile and verifying your account.
Make sure your Projects are well-written and clearly outline the benefits of your services.
Focus on customer satisfaction, getting to know your customers, and setting expectations to work together successfully.
Learn and get familiar with Efrelance’s level system.
Account Verification
To comply with evolving regulations, new freelancers need to fill in essential account information before creating a Efrelance account. This ensures a trustworthy platform for everyone.
Creating Your Seller Account
Professionalism builds trust and attracts customers. Ensure your profile is complete, error-free, and reflects your expertise. Include a professional headshot, clear service descriptions, and attention to detail.
Creating a Project
Your offered service—known as a ‘Project’—showcases your talent and provides potential buyers with all the information they need to place an order.
Customer Expectations
Delivering consistently high-quality service and patiently supporting all buyers fosters trust and repeat business. Guiding new customers through Efrelance’s nuances strengthens their understanding and empowers them to become valuable long-term partners.
Managing Orders
Each order presents an opportunity. Proactivity helps smooth the process, benefiting your customer and laying the foundation for long-term success.
After completing an order, freelancers receive 80% of the buyer’s cleared payment in their account, with a 14-day holding period (shorter for Top Rated, Efrelance Pro, or other eligible programs).
Level System
Freelancers can reach different levels by meeting specific performance criteria linked to their work on the platform and their relationships with customers. Each level unlocks new benefits and opportunities.
Welcome to Efrelance Marketplace! Start your journey today and connect with a global community of talented freelancers and clients.
